Opportunity brief
About the Company
Excetra is hiring for its real estate business in Hosur, Tamil Nadu. The organization is seeking a Tele Sales professional who can build strong relationships with prospective buyers, understand their requirements, and support them throughout the property discovery and decision-making journey.
Responsibilities
- Engage with prospective customers through calls, messages, meetings, and other approved channels.
- Understand customer preferences, budgets, and property needs, then recommend suitable real estate offerings.
- Maintain timely follow-ups, update customer interactions accurately, and move qualified leads through the sales process.
- Coordinate with internal sales, site, and operations teams to ensure a smooth customer experience.
- Arrange property visits, address routine queries, and support customers until closure or handover to the relevant team.
- Build long-term customer relationships and contribute to business growth through professional service.
Requirements
- Experience in customer relationships, customer success, post-sales, real estate coordination, hospitality, or another high-consideration service environment.
- Strong written and verbal communication skills in English and relevant local languages.
- Comfort with CRM systems, spreadsheets, documentation workflows, and structured reporting.
- Ability to coordinate payment, legal, and registration processes with accuracy and discretion.
- Open to freshers and candidates with up to 6 years of experience in customer relationship management, sales, real estate, or a related field.
- A customer-first approach with the confidence to interact with prospects and stakeholders.
- Good organization skills and the ability to manage multiple leads and conversations.
- This is a full-time, in-office opportunity based in Hosur, Tamil Nadu