Opportunity brief
eHire Tech Services, Mohali is hiring for Customer Support Executive!
About the Company:
eHire Tech Services, Mohali is hiring Customer Support Executives for opportunities in the BPO and KPO industry across Mohali and Chandigarh. The role offers a structured professional environment where fresh graduates and experienced customer service professionals can build strong careers while supporting customers and business operations.
Responsibilities:
- Handle customer interactions through the assigned communication channels in a courteous and professional manner.
- Understand customer requirements, provide accurate information, and resolve routine queries within defined timelines.
- Record conversations, requests, and resolutions accurately in the relevant systems.
- Escalate complex issues to the appropriate internal team and follow up until closure.
- Meet quality, productivity, attendance, and customer satisfaction expectations.
- Follow company processes, data privacy standards, and service guidelines consistently.
Requirements:
- Open to fresh graduates and candidates with prior customer support, BPO, or KPO experience.
- Strong verbal and written communication skills with a customer-first approach.
- Good listening, problem-solving, and interpersonal abilities.
- Comfort with basic computer operations and learning customer relationship or workflow systems.
- Professional conduct, reliability, and willingness to work in a full-time, office-based role.
This is a full-time Customer Support Executive opportunity in the BPO and KPO industry, based in Mohali or Chandigarh. The compensation range is ₹23,000 to ₹30,000 CTC per month, subject to the applicable company structure and hiring terms.