Opportunity brief
About the Company
Careerera - SNVA Ventures Ltd. is hiring for a customer-focused travel sales opportunity associated with the Travomint brand. The organisation is seeking Spanish Language Experts who can connect with travellers, understand their requirements, and deliver thoughtful guidance throughout the booking journey. This is a bulk-hiring opportunity based in Noida for professionals who enjoy travel, consultative selling, and working with international customers.
Responsibilities
- Engage with Spanish-speaking customers through inbound and outbound communication channels.
- Understand travel preferences, budgets, itineraries, and service expectations to recommend suitable options.
- Convert qualified enquiries into bookings while maintaining accuracy across fares, schedules, policies, and customer information.
- Provide timely assistance before, during, and after the booking process, resolving concerns with professionalism.
- Achieve assigned sales, conversion, revenue, and service-quality targets.
- Maintain clear records in internal systems and coordinate with relevant teams to ensure smooth fulfilment.
Requirements
- At least 1 year of relevant experience in travel sales, international customer service, reservations, or a related role.
- Strong spoken and written Spanish communication skills, along with effective English communication.
- Confidence in consultative selling, objection handling, negotiation, and customer relationship management.
- Good knowledge of travel products, booking processes, and customer-service practices is preferred.
- Comfort working in a target-oriented, fast-paced environment from the Noida office.
- Applicants should be dependable, detail-oriented, and available to join a bulk-hiring process.
Experience: 1+ years