Opportunity brief
About BrightChamps:
- BrightChamps is a global live-learning edtech platform helping kids aged 6–16 learn next-gen life skills like coding, financial literacy, communication skills, and robotics across 25+ countries.
Role Overview:
- The Academic Counsellor will connect with parents in the US market, understand their child's learning needs, and drive enrolments for BrightChamps' programs through consultative counselling and high-quality sales conversation.
Key Responsibilities:
- Connect with US-based parents via outbound/inbound calls, WhatsApp, emails, and video meetings to explain BrightChamps programs.
- Understand the child's current learning level and recommend the right courses and learning paths.
- Convert qualified leads into enrolments by handling objections and clearly communicating value and outcomes.
- Maintain follow-up rigor using CRM tools and ensure timely updates on lead status and conversions.
- Achieve weekly and monthly revenue, conversion, and call productivity targets in a performance-driven environment.
- Collaborate with operations and academic teams to ensure a smooth onboarding experience for enrolled students.
Work Schedule & Requirements:
- Work Days: 6 days a week, including Saturday and Sunday (weekday off as per business requirement).
- Shift Timing: US Shift – 10:00 PM to 7:00 AM IST (night shift).
- Mode: On-site / WFO - HSR Layout, Bangalore.
- Laptop: Laptop mandatory; candidates must have a personal laptop in good working condition.
Desired Candidate Profile:
- Bachelor's / Master's degree in any discipline.
- Freshers with excellent communication may also be considered.
- Excellent spoken and written English, with the ability to communicate confidently with US parents.
- Comfortable working in a night shift and a target-oriented sales role.
- Strong persuasion, problem-solving, and relationship-building skills with a customer-first mindset.