About the role
About the Company
Ben Franklin is seeking customer-focused sales professionals to support its optical business across multiple locations in Karnataka. The team helps customers find suitable eyewear and optical products through attentive service, product knowledge, and a welcoming in-store experience.
Responsibilities
- Welcome customers, understand their eyewear needs, and recommend appropriate frames, lenses, and related optical products.
- Explain product features, pricing, care, and available options clearly while delivering courteous, consultative service.
- Support sales targets through product demonstrations, effective follow-up, and thoughtful suggestions suited to each customer.
- Maintain accurate product displays and assist with stock checks, inventory records, and day-to-day store operations.
- Coordinate with colleagues to resolve customer queries and ensure a smooth purchase experience.
Requirements
- Experience of approximately 6 months to 5 years in optical sales; candidates with relevant customer-facing sales experience in the optical industry are encouraged to apply.
- Strong communication, listening, and customer service skills, with the ability to explain products in a clear and helpful way.
- Sales orientation, reliability, and a willingness to learn about eyewear products and retail processes.
- Comfort working in an in-office retail environment at one of the listed Karnataka locations.