Opportunity brief
Airtel is hiring for the role of Account Mananger!
Responsibilities of the Candidate:
- Build and maintain strong, long-lasting client relationships.
- Deliver Data, Voice and Fixed Line business/revenue as per assigned targets.
- New account break-in (hunting) for Data, Voice, and Fixed Line.
- Cross-sell multi-product lines in existing customers
- Build & maintain healthy funnels for all three Lines of Business with earmarked levels of maturity
- Track and monitor competition plan & collect insights for market intelligence
- Negotiate and close orders/contracts to maximize revenue.
- Ensure timely and successful delivery of our solutions as per client needs.
- Enabling resolution of any customer issue directly/indirectly through internal support teams
Requirements:
- Education Qualification: Graduate degree preferably B. Tech/B. E
Skills and Competencies:
Technical Competencies:
- Understanding of technology
- Customer Service Orientation
- Key Account Planning & Management
- Executive Presence – ability to handle CXO discussions
- Commercial Acumen
- Creative and Innovative
- Analytical Skill
Leadership and Behavioural Competencies:
- Customer Obsession
- Collaboration & Influence
- Ownership Mindset
- Learning Agility
- Navigating Change
- Execution Excellence