About the role

Zscaler is hiring for the role of Jira Administrator!

Develop & Maintain Core Extensions: Build, test, and maintain custom Jira Data Center apps, plugins, and scripted extensions using Java, Groovy, and the Atlassian SDK
Integrate Ecosystem Tools: Build and maintain seamless integrations between Jira and surrounding systems including Confluence, ServiceNow, Slack, CI/CD pipelines, and SSO using REST APIs and webhooks
Partner with Stakeholders: Collaborate directly with business and engineering partners to translate raw requirements into robust Jira solutions, including custom workflows, schemes, permissions, automation rules, and reporting
Drive Platform Migration: Contribute to our Jira Data Center to Cloud migration through app compatibility assessments, data mapping, migration tooling, dry runs, and post-migration validation
Maintain Platform Operations: Support ongoing operations alongside the team, including platform upgrades, patching, performance tuning, and troubleshooting production issues across our AWS infrastructure

Foundational understanding of AI/ML technologies and experience leveraging, securing, or positioning AI-driven solutions to optimize outcomes within your functional domain
Experience Level: 1 to 2 years of experience in Jira Administration
Core Technical Skills: Working proficiency in Java (or a comparable object-oriented language), solid SQL skills, and comfort with a scripting language such as Groovy, Python, or Bash
API & Tooling Familiarity: Experience consuming and building REST APIs, along with familiarity with Git-based version control and standard build tooling
Workflow Platform Exposure: Hands-on exposure to Jira, Confluence, or a comparable enterprise workflow platform as a developer, administrator, or power user
Ambiguity to Execution: Ability to break down ambiguous stakeholder requests into concrete engineering tasks and ask targeted questions when requirements are thin

Skills for this role