Telecaller

Responsibilities:

• Email communication and enquiry generation.
• Collection of interested College
• Qualify leads and book counselling appointments for BD team and senior counsellors.
• Maintain accurate records of every interaction in the CRM/tracker and follow up consistently.
• Share basic, accurate information on destinations, courses, timelines and processes (with training and support provided).
• Meet weekly and monthly targets for calls, connects and appointments booked.
• Coordinate with counsellors and the operations team to ensure a smooth student experience.