Opportunity brief
Responsibilities:
- Handle customer and prospect conversations professionally through calls and other approved communication channels.
- Generate and follow up on leads, understand prospect requirements, and support business development activities.
- Plan, create, schedule, and coordinate engaging content for relevant social media platforms.
- Maintain accurate lead, customer, campaign, and follow-up records.
- Work closely with the marketing team to improve outreach, engagement, conversions, and brand visibility.
- Track responses and campaign performance and share useful updates with the team.
Requirements:
- Strong verbal and written communication skills with a customer-focused approach.
- Confidence in handling calls, follow-ups, persuasion, and professional conversations.
- Relevant understanding of social media content, engagement, and digital outreach is preferred.
- Good organizational skills, a proactive attitude, and the ability to work toward team goals.