Opportunity brief
Responsibilities
- Conduct tele-calling to a diverse range of educational institutions including Nursing Colleges, Nursing Institutes, Hospitals, Polytechnics, Language Schools, B2B agents, general Schools, Colleges, and Universities.
- Generate enquiries and facilitate email communication to build interest in our programs.
- Collect information from interested colleges and qualify leads effectively.
- Book counselling appointments for the Business Development team and senior study abroad counsellors.
- Maintain accurate and detailed records of all interactions within the CRM/tracker system and ensure consistent follow-ups.
- Provide basic, accurate information on various destinations, courses, timelines, and application processes (comprehensive training and support will be provided).
- Achieve weekly and monthly targets for calls made, successful connects, and appointments booked.
- Coordinate closely with counsellors and the operations team to ensure a seamless and positive student experience.
Requirements
- Excellent spoken and written English, demonstrating clarity, confidence, and professionalism.
- Comfortable communicating in Hindi.
- Prior experience of 1-3 years in the study abroad or overseas education sector is preferred. Freshers with exceptional English communication skills may also be considered.
- Strong phone presence, characterized by patience, persuasiveness, and active listening.
- Comfortable with target-driven environments, consistent follow-ups, and utilizing CRM or lead-tracking systems.