Opportunity brief
About Travogenic Holidays
Travogenic Holidays is a dynamic and rapidly growing travel company dedicated to providing exceptional holiday experiences. We specialize in crafting personalized travel itineraries, offering a wide range of services from flight bookings and accommodations to bespoke tour packages. Our mission is to make travel accessible, enjoyable, and memorable for every client. We pride ourselves on our customer-centric approach and our team of passionate travel enthusiasts.
Responsibilities
- Handle leads received through Google Ads, Meta Ads, website, WhatsApp and phone calls.
- Understand customers' travel requirements, budget, preferences and expectations.
- Recommend and customize suitable domestic tour packages.
- Prepare and share quotations and itineraries with customers.
- Follow up regularly with potential customers through calls and WhatsApp.
- Convert qualified leads into confirmed bookings.
- Negotiate with customers while maintaining company margins.
- Coordinate with the operations team for confirmed bookings.
- Maintain accurate lead and follow-up information in the CRM.
- Achieve monthly sales and revenue targets.
- Build long-term relationships with customers and generate repeat/referral business.
- Stay updated about destinations, hotels, transportation and activities.
Requirements
- 1-3 years of proven experience in business development or sales, specifically within the travel industry.
- Demonstrated ability to meet and exceed sales targets.
- Strong understanding of travel products, services, and market dynamics.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Proficiency in CRM software and Microsoft Office Suite.
- A passion for travel and a commitment to delivering outstanding customer service.