Opportunity brief
Trance Home India Private Limited is hiring for the role of BPO Telecalling Executive!
About the Company:
Trance Home India Private Limited is a leading organization in the BPO sector, committed to delivering exceptional customer service and support. We are looking for enthusiastic and dedicated individuals to join our growing team.
Responsibilities:
- Handle inbound and outbound customer calls with professionalism and courtesy.
- Provide accurate information and resolve customer queries efficiently.
- Maintain detailed records of customer interactions and transactions.
- Adhere to company policies and procedures.
- Work towards achieving individual and team targets.
Requirements:
- 0-1 year of experience in telecalling or a BPO environment.
- Excellent communication skills in English and Telugu.
- Ability to listen actively and empathize with customers.
- Strong problem-solving abilities and a customer-centric approach.
- Basic computer proficiency.
- High school diploma or equivalent.