Opportunity brief
Key Responsibilities
- Make outbound calls to prospective customers and business leads
- Handle incoming sales and franchise-related enquiries
- Explain company offerings, services, and business opportunities clearly
- Follow up consistently with interested leads and prospects
- Qualify leads and schedule meetings or further discussions
- Work towards converting enquiries into sales opportunities
- Maintain accurate records of calls, leads, follow-ups, and next actions
- Update lead information in Excel, Google Sheets, CRM, or other tracking systems
- Coordinate with internal teams for smooth lead handling and closures
- Handle customer queries and objections professionally
- Build and maintain professional relationships with prospects
- Work towards daily, weekly, and monthly calling and sales targets
Skills Required
- Strong communication, convincing, and negotiation skills
- Good command of Hindi and English
- Confidence in speaking with customers and prospects over calls
- Good understanding of sales, telecalling, lead follow-up, and customer handling
- Strong interpersonal and listening skills
- Ability to handle objections professionally
- Basic knowledge of MS Excel, Google Sheets, and CRM tools
- Strong follow-up, organisation, and time-management skills
- Comfortable working with sales and calling targets
- Basic knowledge of AI tools such as ChatGPT, Gemini, Microsoft Copilot, or similar platforms for preparing call scripts, prospect research, drafting follow-up messages, summarising leads, and improving productivity
- Positive attitude, discipline, and willingness to learn
Qualifications
- Candidate must have completed a Bachelor's degree from a recognised university
- Candidates from Business Administration, Commerce, Marketing, Management, or related fields will be preferred
- Basic computer proficiency is required
- Freshers Are Welcome to Apply
- Freshers with strong communication skills, confidence over calls, and an interest in sales are encouraged to apply.
- Previous experience in telecalling, sales, lead generation, inside sales, customer support, franchise sales, or business development will be an advantage but is not mandatory.