Opportunity brief
Tesla is hiring for the role of Management Trainee!
Responsibilities of the Candidate:
- Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome - Help drive business and maximize sales through customer service, product knowledge, merchandise presentation and promotion. - Implement all operational policies and procedures in order to satisfy the needs of the customer while helping Tesla achieve its goals. - Understand who our guests are, what brought them to Tesla, their intent and timeline to purchase, thus creating a robust Customer Profile - Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda - Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners - Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential - Regularly update the CRM system to ensure accurate and timely sales and delivery information is available to management
Requirements:
- Customer service experience – good to have - Positive, enthusiastic and passionate about the changes in the personal transportation industry - Self-starter who possesses exceptional time management skills and has great attention to detail. - Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines. - Passionate dedication and ethical approach to sales management and operations. - Ability to understand and convey business issues and technical concepts - Strong sense of team mentality and reliability - Strong communication skills and attention to detail - Demonstrate a mastery of all Tesla products and services. Keep up with EV industry trends and local incentives - Ability to work on shift and flexible schedule - MUST have and maintain a valid driver's license and an acceptable and safe driving record.