Opportunity brief
About the Role:
We are looking for a goal-oriented and dynamic Inside Sales Executive to join our team. In this role, you will be responsible for converting warm, provided leads into successful enrollments through proactive follow-ups across phone, email, and chat. You will act as a trusted advisor, guiding prospects through the entire enrollment journey, addressing their queries, overcoming objections, and ensuring a seamless transition from inquiry to registration.
Responsibilities of the Candidate:
- Lead Conversion: Proactively engage with provided leads to drive registrations and meet individual and team sales targets.
- Lead Nurturing & Follow-Ups: Conduct structured, persistent follow-ups via phone calls, emails, and chat to keep prospects engaged and move them down the sales funnel.
- Consultative Guidance: Understand prospect needs, clarify doubts regarding offerings, handle objections effectively, and guide candidates through the complete registration/enrollment process.
- CRM & Data Management: Maintain precise and timely records of all lead interactions, communication history, and conversion statuses in CRM software.
- Reporting & Tracking: Utilize MS Excel, Google Sheets, and Google Docs for regular data tracking, pipeline management, and daily status reporting.
- Daily Performance Updates: Share daily insights on lead status, conversion metrics, follow-up progress, and operational challenges with team leads.
Requirements:
- 1–3 years of experience in Inside Sales, Academic Sales, EdTech Sales, or target-driven customer-facing roles.
- EdTech Industry Experience: Highly preferred (familiarity with academic sales cycles, working professionals, and student engagement is a strong plus).
- Education: Bachelor's degree in any discipline or equivalent practical experience.
Technical & Soft Skills:
- Communication: Exceptional verbal and written communication skills with strong persuasion and objection-handling abilities.
- Tools Proficiency: Experience working with CRM software (e.g., Salesforce, HubSpot, Zoho) and advanced skills in MS Excel / Google Sheets.
- Mindset: Goal-oriented, self-disciplined, comfortable with high-volume outreach, and thrives under target-driven pressure.