Opportunity brief
Tata Capital is hiring for the role of Customer Service Executive!
Responsibilities of the Candidate:
- Generates leads for deals through interactions with DSE or through channel partners/open market - End-to-end customer relationship management, including explaining product offerings and resolving sales queries - Cross-selling product offerings to customers - Educates customer with information to build their understanding of issues and capabilities - Goes beyond their day-to-day work to assist customers in a positive manner - Maintaining relationship with assigned dealer - Collecting all pre-sanction and post-sanction documents and performing accurate data entries (RSPM, SAGE, etc) - Interact with operations and credit team in order to ensure smooth processing of loan applications
Requirements:
Qualification: Any Graduate
Experience: 0-2 years' work experience only in Vehicle Sales
Skills & Competencies
Functional Competencies
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Communication Skill
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Negotiation Skill
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Market/Industry Knowledge
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Analytical Skill
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Product Knowledge
Behavioural Competencies
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Execution Excellence
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