Tele - Sales

Swiggy is hiring for the role of Tele - Sales!

Responsibilities of the Candidate:

- Manage restaurant and merchant accounts, oversee day-to-day account operations, and build strong partner relationships. - Handle restaurant content management, table reservations, merchant payouts, and resolve operational issues across assigned accounts. - Collaborate with Key Account Managers (KAMs) on merchant management, escalations, partner requirements, and business-related requests. - Act as a liaison between restaurant partners and internal teams, ensuring timely follow-ups and effective communication. - Identify and address operational concerns, coordinate with relevant teams, and ensure smooth execution of account-related processes. - Support partner success through proactive stakeholder coordination, issue management, and operational support. - Maintain accurate account information and ensure partner requirements are met within defined processes.