About the role
Swiggy is hiring for the role of Client Serving Executive!
Responsibilities of the Candidate:
- Support day-to-day communication with clients, ensuring prompt and professional responses. - Assist in translating client briefs into actionable internal tasks across content, design, and video teams. - Coordinate timelines, share updates, and follow up on deliverables to ensure smooth execution. - Help compile performance reports and gather insights for internal reviews or client presentations. - Keep track of feedback, revisions, and ensure client inputs are documented and implemented accurately. - Flag any blockers, delays, or issues proactively to the account lead or servicing manager. - Stay informed about the client's industry, brand guidelines, and competitors to add contextual value.
Requirements
- 1–2 years of experience in a client-facing role, preferably in a creative, media, or digital agency setup. - Excellent verbal and written communication skills. - Strong attention to detail, ability to multitask, and stay organized across multiple accounts. - Comfortable working with digital-first content and social media platforms. - A collaborative team player who is eager to learn and grow in a fast-paced environment.