Opportunity brief
Swift is hiring for the role of B2B Operations Intern!
Responsibilities of the Intern:
- Track daily pickups and shipment movement
- Flag delays, stuck shipments, and EDD breaches
- Coordinate with partners to resolve issues (damage, shortage, delays)
- Follow up on deliveries and ensure timely closures
- Maintain basic reports (delivery status, backlog, NDR)
- Check PODs and handle missing/incorrect cases
- Support on day-to-day escalations
Requirements:
- Ownership mindset and attention to detail
- Good communication skills
- Comfortable with data and tracking reports
- Ability to work in a fast-paced setup