Field Collection Executive

Responsibilities

• Collaborate with internal teams to resolve customer issues and improve collection processes.
• Achieve monthly collection targets and contribute to the overall financial health of the company.
• Conduct field visits to collect outstanding payments from customers.
• Communicate effectively with customers to understand their situations and negotiate payment solutions.
• Maintain accurate records of collection activities and customer interactions.
• Adhere to all company policies and legal regulations regarding debt collection.

Requirements

• Proven experience in field collection or a similar customer-facing role.
• Strong communication, negotiation, and interpersonal skills.
• Ability to work independently and manage time effectively.
• High level of integrity and professionalism.
• Familiarity with local regulations related to debt collection.
• Ability to handle challenging situations with a calm and professional demeanor.