Opportunity brief
Responsibilities
- Handle international voice processes, specifically for the AFFIRM program.
- Provide excellent customer service and support to clients globally.
- Maintain high standards of quality and efficiency in all interactions.
- Adhere to company policies and procedures, ensuring compliance and customer satisfaction.
- Work effectively within a team, adapting to rotational shifts and contributing to a collaborative environment.
Requirements
- Any graduate or undergraduate degree.
- Freshers are welcome to apply.
- Candidates with a minimum of 12 months of relevant experience are also encouraged, provided they have all necessary documents.
- Must be flexible with rotational shifts and 2 rotational week offs.
- Excellent communication skills and a customer-centric approach.
- Ability to work from the office in Kothapet.