Opportunity brief
Roles & Responsibilities
- Handle outbound calling and cold calling to potential solar customers.
- Qualify assigned leads and generate confirmed site visits for the solar survey team.
- Conduct regular follow-ups with interested customers.
- Coordinate between customers, surveyors, and internal teams.
- Maintain and update customer and lead information in the company ERP system.
- Support inside sales and customer acquisition activities.
- Assist in maintaining proper lead and follow-up records.
- Learn and understand the company's solar products, processes, and customer journey.
- Contact potential customers through outbound calls and assigned leads.
- Understand basic customer requirements and their interest in solar installation.
- Explain the purpose and benefits of a solar site survey.
- Handle basic customer queries and objections professionally.
- Schedule, confirm, and reconfirm site visits.
- Ensure genuine and qualified site visits are forwarded to the survey team.
- Maintain systematic follow-ups with potential customers.
- Update customer response, call status, follow-up dates, and visit status in the ERP system.
- Maintain reports using Microsoft Excel / Google Sheets.
- Coordinate with surveyors regarding appointment timing, location, and customer requirements.
- Ensure that valuable leads are not lost due to delayed or improper follow-up.
- Maintain confidentiality of company and customer data.
- Work towards assigned monthly performance and site-visit targets.
Requirements
- Qualification: BBA, MBA, or B.Tech only.
- Freshers and recent graduates are encouraged to apply.
- Strong verbal communication and customer-handling skills.
- Comfortable with outbound calling and cold calling.
- Strong Hindi communication with functional professional English.
- Good persuasion and objection-handling ability.
- Strong follow-up and coordination skills.
- Basic working knowledge of ERP software.
- Working knowledge of Microsoft Excel / Google Sheets.
- Target-oriented and performance-driven mindset.
- Good interpersonal and telephone communication skills.
- Willingness to learn and work in a fast-paced startup environment.
- Must be willing to work from office in Lucknow.
Internship Structure
- Internship duration will be 3 months.
- Monthly stipend during the internship period will be ₹10,000.
- Candidates will receive practical training and hands-on exposure to inside sales, lead management, ERP usage, customer communication, and solar-industry operations.
- Performance will be reviewed throughout the internship period.
Performance Evaluation
- Communication quality
- Customer handling
- Follow-up discipline
- Qualified site visits generated
- Site-visit completion rate
- ERP data accuracy
- Attendance and discipline
- Team coordination
- Overall attitude and performance
Career Growth Opportunity
This internship is designed as a pathway to a long-term role within the company.
Potential growth path:
- Inside Sales Coordinator Intern
- Inside Sales Coordinator
- Senior Inside Sales Coordinator
- Team Leader – Inside Sales
- Assistant Manager – Sales / Customer Acquisition
Strong performers may receive faster growth opportunities based on results, leadership ability, consistency, and ownership.
Who Should Apply?
You should apply if you:
- Are confident speaking with new people.
- Are comfortable making outbound calls.
- Can communicate clearly and professionally.
- Are persistent with follow-ups.
- Are comfortable working with targets.
- Want to build a career in sales, customer acquisition, business development, or operations.
- Are interested in working in the renewable-energy and solar sector.
- Want practical startup exposure and responsibility early in your career.
- Are motivated by performance-based career and earning growth.
Important Note
This role involves outbound calling and cold calling to potential solar customers.
The primary objective is not immediate product sales.
The candidate will primarily be responsible for:
Lead → Customer Communication → Qualification → Follow-Up → Confirmed Site Visit
The survey and sales teams will take the process forward after the site visit.