Opportunity brief
About the Company
SanSoft InfoTech is seeking an enthusiastic ERP Telemarketing & Support Intern to contribute to customer outreach and product support activities. The intern will gain practical exposure to enterprise resource planning solutions, client communication, lead engagement, and service coordination in a professional technology environment.
Responsibilities
- Contact prospective and existing clients to introduce ERP solutions and understand their business needs.
- Explain relevant product features, benefits, and support processes in a clear and helpful manner.
- Follow up on leads, maintain accurate interaction records, and coordinate next steps with internal teams.
- Assist with basic ERP support queries, issue documentation, client communication, and collection-related follow-ups.
- Work toward telemarketing and client engagement goals while maintaining professional communication standards.
Requirements
- Suitable for candidates seeking an entry-level opportunity with 0 years of experience.
- Strong verbal communication, active listening, and customer-handling skills.
- Comfort with telephone conversations, follow-ups, documentation, and basic computer applications.
- A proactive attitude, willingness to learn ERP systems, and ability to work full time for 6 months.
- Performance-based incentives may be offered per client or based on collection percentage, in addition to the fixed monthly stipend.
Compensation: ₹11,000 per month fixed stipend plus applicable performance-based incentives. This is a full-time, in-office internship available in Thane, Pune, Ahmedabad, Bangalore, Chennai, Hyderabad, Delhi, Kolkata, Surat, Visakhapatnam, and Jaipur.