About the role
The company is hiring for the role of Channels Client On-boarding Specialist Apprentice!
Responsibilities
- Review and process entitlement requests for DMS platforms across trials, new sales and renewals. - Validate product components, approvals, package relationships, technical dependencies and third-party licensing requirements. - Coordinate with the Fulfilment team to ensure clients receive the correct product access and data entitlements. - Maintain accurate records in Salesforce and manage, update and improve onboarding tools and procedures. - Collaborate with Application Specialists, Relationship Managers, Sales Representatives and Product Managers. - Identify process gaps and recommend improvements to enhance operational efficiency and customer experience.
Requirements
- Bachelor's degree in Finance, Business, Accounting, Economics, Computer Science or Mathematics. - Strong communication and stakeholder management skills. - Excellent attention to detail and ability to work accurately in fast-paced, high-pressure environments. - Strong planning, organisational and creative problem-solving abilities. - Proficiency in Salesforce. - Positive, adaptable and solution-oriented mindset with the ability to work independently and collaboratively. - Knowledge of VBA or advanced Excel skills is an added advantage.