Opportunity brief
Roles & Responsibilities
- Handle inbound and outbound sales calls with potential customers.
- Generate and qualify leads through calls, emails, WhatsApp, and other channels.
- Understand customer requirements and recommend suitable products/services.
- Explain product features, benefits, pricing, and offers clearly.
- Follow up with leads regularly and convert prospects into customers.
- Achieve daily, weekly, and monthly sales targets.
- Maintain and update customer and lead information in the CRM.
- Build and maintain strong customer relationships.
- Handle customer queries and objections professionally.
- Negotiate and close sales deals effectively.
- Track sales activities, follow-ups, and conversions.
- Prepare regular sales performance reports.
- Coordinate with internal teams to ensure smooth order/onboarding processes.
- Identify new sales opportunities and contribute to revenue growth.