Opportunity brief
Role Overview
We are looking for a dynamic and articulate Pre-Sales Associate to be the first point of contact for our prospective customers. You will be responsible for lead qualification, understanding customer needs, product/service demo, proposal coordination and supporting the sales closure process.
Key Responsibilities
- Lead Management: Handle inbound leads from website, referrals, and social media. Qualify leads through initial calls and understand requirements of customers.
- Client Need Analysis: Conduct discovery calls to understand expectations of the customer.
- Pitch & Demo: Give initial presentation of our services to prospective customers virtually and in-person.
- Proposal & Documentation: Coordinate with Research, Content and Design teams to prepare customized proposals, presentations, and MoUs.
- CRM & Follow-ups: Maintain lead pipeline in CRM/Google Sheets, do regular follow-ups, and ensure timely closure support for the Sales Head.
- Market Research: Track potential customers and create database of prospects state-wise.
- Coordination: Work closely with Sales, Operations and Strategy teams for smooth handover after deal closure.
Required Skills & Qualifications
- Excellent communication skills in English, Hindi and Kannada (Marathi/Telugu/Tamil is an added advantage)
- Strong presentation and interpersonal skills
- Proficiency in MS Office - PowerPoint, Excel, Google Suite
- Should be comfortable with targets and flexible with working hours.