Opportunity brief
About the Company
Pioneers Global Associates is hiring a Business Development Officer (BDO) to support its Dubai headquarters remotely from India. The role sits at the intersection of business growth, marketing, and social media, with a focus on identifying opportunities and building strong relationships with prospective clients and partners.
Key Responsibilities
Marketing & Social Media
- Design and prepare social media posters, banners, and creatives for LinkedIn, Instagram, and other platforms using tools such as Canva or Adobe Express.
- Maintain a content calendar aligned with firm announcements, regulatory updates (e.g., UAE Corporate Tax, VAT), industry events, and festive/seasonal greetings.
- Coordinate with the Dubai team for content approval prior to publishing, and schedule/publish posts as agreed.
- Track basic post engagement (likes, shares, reach) and share simple performance summaries.
Client Communication & Newsletters
- Draft and format email newsletters and regulatory/client alerts (e.g., FTA decisions, compliance deadlines) for review and approval by the BDM.
- Send approved newsletters and mailers to existing clients and prospects via the firm's email/CRM platform (e.g., Mailchimp, Zoho Campaigns, or similar).
- Segment client distribution lists appropriately (by industry, service line, or relationship stage).
CRM & Database Management
- Maintain and regularly update the CRM database with accurate client, prospect, and lead information.
- Ensure data hygiene, removing duplicates, correcting outdated contact details, and tagging records consistently.
- Log client interactions, meeting notes, and follow-up actions in the CRM as directed by the BDM.
- Generate periodic CRM reports (pipeline status, lead source, client activity) for management review.
Business Development Support
- Provide day-to-day administrative and coordination support to the BDM
- Prepare and format proposals, pitch decks, and client-facing presentations under BDM guidance.
- Conduct basic research on prospective clients, industries, and competitors to support business development initiatives.
- Assist in tracking leads through the sales pipeline, coordinating between Dubai and India-based activities.
- Support coordination for webinars, client events, or exhibitions, including invitee lists and follow-up communication.
Additional Suggested Tasks
- Maintain a repository of marketing collateral, brochures, and firm credentials, ensuring the latest versions are always available.
- Coordinate with graphic designers/vendors (if outsourced) for larger creative projects.
- Assist in preparing MIS/BD activity reports (calls made, newsletters sent, leads generated) on a weekly/monthly basis.
- Monitor competitor activity and market trends relevant to the firm's service lines (e.g., audit, tax, advisory).
- Support onboarding communication for new clients (welcome emails, service information packs).
- Assist with LinkedIn company page management, including connection requests and engagement with relevant industry content.
- Coordinate translation or localization of content where required for regional clients.
Key Skills & Competencies
- Strong written English communication skills; professional email etiquette.
- Working knowledge of design tools (Canva, Adobe Express, or similar) for creating social media content.
- Familiarity with CRM platforms (Zoho, HubSpot, Salesforce, or similar) and email marketing tools.
- Proficiency in MS Office / Google Workspace (Excel, PowerPoint, Word/Docs, Sheets).
- Good organizational skills with strong attention to detail and data accuracy.
- Ability to work independently in a remote setup while coordinating closely with an overseas (Dubai) team.
- Basic understanding of business development / marketing funnels is an advantage.
- Comfortable working across time zones with occasional early/late coordination calls.
Qualifications & Experience
- Bachelor's degree in Business Administration, Marketing, Mass Communication, or a related field.
- 1-3 years of experience in business development, marketing coordination, or client servicing support (professional services/consulting background preferred but not mandatory).
- Prior remote/virtual working experience supporting an overseas office is an advantage.
Key Performance Indicators (Suggested)
- Timeliness and quality of social media content published per content calendar.
- Newsletter/email campaign delivery accuracy and turnaround time.
- CRM data accuracy and update frequency (e.g., % of records updated within SLA).
- Responsiveness and quality of support provided to the BDM (measured via feedback).
- Timely submission of BD activity/MIS reports.