Opportunity brief
About Pinterest:
Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.
Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility to do your best work. Creating a career you love? It's Possible.
At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.
Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.
We're looking for a self-driven, critical thinker to join our Privacy Operations team. This role will be part of our growing Trust & Safety Enforcement Operations function and will work directly with Pinners to support privacy related inquiries and requests. In addition, you'll leverage critical thinking and insights to improve our operational processes and policies while working closely within the Privacy Team and with cross-functional partners to support team goals and projects.
What you'll do:
- Support escalations and respond to privacy related inquiries and requests from users
- Work closely with global cross-functional stakeholders to support team projects and goals
- Analyze and interpret data trends, make recommendations based on trends identified
- Identify efficiencies and opportunities to improve privacy operations and scaled process
- Collaborate with cross-functional teams to balance privacy and business objectives
What we're looking for:
- Regulatory or Trust & Safety operations experience
- Ability to learn multiple sets of policies/processes and quickly adapt to changes
- Strong critical thinking skills with the ability to identify workflow improvements
- Experience working on cross-functional projects
- Strong written and verbal communication skills
- Ability to thrive in a fast paced, dynamic environment
- Experience with Zendesk or an internally built support or content moderation tooling is a plus
- Bachelor's degree in a relevant field such as Business, or equivalent experience
Relocation Statement:
- This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
In-Office Requirement Statement:
- We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
- This role will need to be in the office for in-person collaboration 1-2 times per quarter and therefore needs to be in a commutable distance from one of the following offices; Dublin, Ireland.
#LI-REMOTE
At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.
Information regarding the culture at Pinterest and benefits available for this position can be found here.
Location based applicants
€54.933—€96.133 EUR
Our Commitment to Inclusion:
Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.
By submitting this application, I certify that all information submitted in my application and throughout the hiring process is true, accurate, and complete to the best of my knowledge. I understand that any false statement, omission, or misrepresentation may disqualify me from employment consideration or result in termination if discovered after hire.