About the role
About Us:
Perpay is a certified B Corp and Philadelphia's most impactful growth-stage startup. We are driven by a mission to significantly improve the financial stability of everyday Americans. For the past decade, we have established strong product-market fit and a profitable, efficient operating model across a suite of products, positioning Perpay as the premier financial partner for consumers with subprime credit.
With over 500,000 customers who have utilized more than $1 billion in spending power, we are at a pivotal moment. We are scaling our operations, building new offerings, and deepening our impact. We are looking for teammates eager to join us on this journey.
Our venture partners include First Round Capital and L Catterton.
Products we've built to make an impact:
- Perpay Marketplace: Combines interest-free payments and modern e-commerce to reduce cost of ownership and promote healthy repayment behavior.
- Perpay+: Leverages Marketplace repayment history to help members monitor and build credit with all 3 credit bureaus.
- Perpay Credit Card: Expands access to the flexibility and benefits of a World Mastercard by removing common barriers like high security deposits and low approval odds.
Our team thrives on in-person collaboration, operating from our unique center-city Philadelphia office. This comfortable "home away from home" space offers river views and fosters rapid product development, strong relationships, and career growth. The energy from achieving big wins is palpable here. While we primarily work in the office, we offer sensible flexibility for personal needs, such as sick children or urgent errands, and coordinate official remote weeks around major holidays. If you are passionate about a meaningful mission, collaboration, equity, and generous perks, Perpay is the best place to be in Philadelphia right now.
About the Role:
As a Business Operations intern at Perpay, your main responsibility is to learn, and to make a real impact while you do. Over 10-12 weeks, you'll be an embedded member of our Business Operations team, working side by side with the people who keep Perpay running every day. Your work will span the core of how our business operates, including:
- Customer support: helping resolve customer issues and spotting patterns that point to bigger fixes, and learning to flag these issues to build a better platform for our customers
- Operational tasks across the business: supporting day-to-day work in Approvals, E-Commerce Operations, and Payments & Reconciliation
- AI automation: using AI to improve workflows and build new tools that make our operational processes faster and more accurate
You'll work on projects of real impact, learn from mentors who want to see you grow, and meet with cross-functional teams and leaders across the company to expand your network and drive your personal and professional development. You'll build the skills to succeed in a fast-paced tech start-up while experiencing and contributing to our unique culture.
Our greatest strength is our people, and we'd love for you to be one of them!
What You'll Bring:
- Currently enrolled in a Bachelor's program, with the expected graduation date between winter 2027 – summer 2028 (or equivalent experience)
- Cumulative GPA of 3.0 or better
- Excellent verbal & written communication skills
- Interest in Business Operations, Marketing, Accounting & Finance, or Product Development.
- Drive: someone who has the desire to continuously grow and develop
- Attention to detail: you are organized, attentive, and focused
- Positivity: you are optimistic, collaborative, and confident
- Resiliency: you embrace and thrive on change, easily adapting to shifting priorities
Hey, we know not everybody checks all the boxes, so if you're interested, please apply because you could be just what we're looking for!
What We'll Bring For Internship:
- Hourly compensation
- Espresso bar, full kitchen, weekly catered lunches, snacks, beverages, & everyday lunch essentials
- One of a kind office with comfortable work/lounge spaces and pleasant riverfront setting
- Opportunity to gain experience at one of the fastest-growing financial startups in the country in both e-commerce & fintech working cross functionally.
What We'll Bring to Full-time Team Members:
- Meaningful compensation and equity
- Premium medical benefits (fully paid base plan, and very reasonable premium for the buy-up option)
- 5% employer 401k match
- Unlimited PTO policy
- Remote weeks around major holidays + extra holiday on weekends like MDW and LDW
- High quality catered lunch by local chefs, 4 days / week
- Gym subsidy
- Paid cell phone + plan
- Student loan repayment match program
- Family savings match program
- Relocation assistance
- Generous team member discounts
This is not a remote opportunity; it is 100% onsite (#LI-Onsite) (#LI-TH1) (#LI-AK1)
Perpay is proud to be an equal opportunity employer. We value diversity in all its forms and are committed to creating an inclusive environment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, sex (including pregnancy), marital status, political affiliation, age, veteran status, disability status or other non-merit factor. Please contact us at careers@perpay.com to request accommodation.