Opportunity brief
Role
- Handle customer calls and respond to queries professionally.
- Communicate clearly with customers in Kannada, Telugu, Gujarati, and Hindi.
- Maintain accurate call records and update customer information.
- Conduct timely follow-ups and support a positive customer experience.
- Follow established communication and customer service processes.
Requirements
- Strong verbal communication and active listening skills.
- Proficiency in Kannada, Telugu, Gujarati, and Hindi.
- Customer-focused attitude with professional telephone etiquette.
- Ability to maintain accurate records and follow up consistently.
- Applicants with relevant customer service, telesales, telecalling, or support experience are welcome; the role is also open to capable candidates at other experience levels.
This is a full-time, in-office role based in Navi Mumbai, with a day shift and Sunday as the weekly off. The annual CTC range is ₹3–4 LPA.