Responsibilities of the Intern:

Assist Key Account Managers in managing and retaining Nova's existing client accounts
Help prepare executive-level reports including weekly, monthly, and quarterly status updates
Support client business reviews — coordinating logistics, preparing decks, and tracking action items
Research and identify cross-sell and upsell opportunities within the existing client portfolio
Maintain and update CRM data to ensure accurate tracking of account health
Assist in onboarding new clients and coordinating with internal teams for smooth handoffs
Gather and relay client feedback to product and operations teams

Requirements:

Graduates who have completed their education (any discipline; business, commerce, or related fields preferred)
Available for a full 6-month commitment starting immediately
Strong communication skills — written and verbal
High ownership mindset — you follow through on what you commit to
Comfortable working with numbers and spreadsheets
Curious about health insurance, employee benefits, or HR tech
Ability to manage multiple tasks and prioritize effectively