Opportunity brief
Neelam is looking for a Customer Service Representative to join our growing team!
Responsibilities of the Candidate:
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and complaints promptly and efficiently.
- Build and maintain positive relationships with customers.
- Process customer orders and transactions accurately.
- Identify and escalate customer issues to the appropriate team.
- Contribute to a positive and productive team environment.
- Stay up-to-date on company policies and procedures.
- Adhere to all company safety and security protocols.
Requirements:
- High school diploma or equivalent.
- freshers can apply
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office Suite.
- Experience with CRM software is a plus.
Benefits:
- Competitive salary and benefits package.
- Opportunity for growth and development.
- Positive and supportive work environment.
If you are a highly motivated and customer-focused individual, we encourage you to apply!
To Apply:
- Please submit your resume and cover letter to hr@nejobs.co.in.