Responsibilities of the Candidate:

Use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems.
Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure.
This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems).
Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB.

Requirements:

The ideal candidates should have strong technical experience in one (or more) of the following areas
Systems administration
Distributed systems
Network Administration
Database architecture and administration
Application Architecture
Data architecture and design
Performance tuning and benchmarking
Extra bonus points if you have experience in one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl
Excellent communication skills, both written and verbal
Genuine desire to help people
Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills
Ability to think on your feet, remain calm under pressure and solve problems in real-time
Desire and ability to rapidly learn a wide variety of new technical skills
Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help