Opportunity brief
Medusind is hiring for the role of Senior Accounts Receivable Executive!
Responsibilities of the Candidate:
- Make outbound calls to insurance companies for claim status and eligibility verification.
- Document and manage denial processes, ensuring timely follow-up.
- Schedule and conduct calls based on client appointments.
- Work on outstanding claims reports and account receivable data.
- Contact insurance carriers to obtain updates on unpaid claims.
- Adapt to various voice-based processes as per business needs.
- Maintain accurate daily logs and records.
- Meet client SLAs with speed and accuracy.
- Collaborate effectively within a team environment.
- Comply with Medusind's policies, client guidelines, and quality standards.
Requirements:
- Freshers with a minimum of 1+ year of experience in a voice-based role.
- Any undergraduate or graduate degree.
- Excellent communication skills, both verbal and written.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Strong attention to detail and accuracy.
- Proficiency in using MS Office applications.
- Willingness to work in shifts, 8 pm to 5 am or 5:30 pm to 2:30 am.
- Flexibility to adapt to different voice-based processes.
- Team player with a collaborative mindset.
- Adherence to information security and quality policies.