Opportunity brief
LYROS TECHNOLOGIES is hiring a Customer Support Executive!
Responsibilities
- Handle customer queries through international voice support and provide accurate, timely information.
- Communicate confidently with customers across global markets in fluent English.
- Create positive customer experiences through attentive listening, empathy, and professional service.
- Resolve issues effectively, manage escalations, and ensure appropriate follow-through.
- Meet service-level, productivity, quality, and other operational KPIs while maintaining high standards.
- Work comfortably in rotational shifts and follow process and compliance guidelines.
Requirements
- PUC or any graduate qualification.
- Freshers and experienced candidates may apply.
- Excellent spoken English and clear communication skills are mandatory for this international process.
- Strong interpersonal skills, a customer-first mindset, adaptability, and professionalism under pressure.
- Willingness to work rotational shifts.
- Compensation ranges from ₹3,00,000 to ₹4,60,000 annually, based on experience, skills, and interview performance.