Opportunity brief
JLL is hiring for the role of Transformation & Business Analyst!
Responsibilities of the Candidate:
- Support senior analysts in evaluating business opportunities and market expansion initiatives
- Assist in developing recommendations by conducting research, gathering data, and analyzing industry trends
- Help identify risks, opportunities, and potential solutions through structured problem-solving approaches
- Participate in client meetings and contribute to presentation development
- Identify and analyze business pain points through stakeholder interviews, process observation, and data analysis
- Support root cause analysis initiatives using structured methodologies to uncover underlying issues
- Assist in designing process improvements and solutions that address identified problems
- Help develop workflows and procedures that streamline operations and eliminate inefficiencies
- Support the implementation of new processes and monitor their effectiveness
- Document current state processes and design future state solutions
- Support technology implementations by gathering and documenting business requirements
- Assist in user acceptance testing (UAT) and quality assurance activities
- Help translate business needs into functional specifications working alongside technical teams
- Support process improvement initiatives and workflow optimization projects
- Track project milestones, deliverables, and key performance indicators
- Assist in managing project documentation and maintaining organized records
- Help coordinate cross-functional teams and facilitate communication between stakeholders
- Analyze business data to identify trends, patterns, and insights
- Create reports and dashboards to support decision-making
- Support the development of business cases and analytical frameworks
- Assist in developing metrics and KPIs for business performance measurement
- Apply foundational BA techniques including stakeholder analysis, requirements elicitation, and gap analysis
- Utilize process modeling tools (process flows, swimlane diagrams, value stream mapping)
- Support data modeling and documentation using techniques such as entity relationship diagrams
- Assist with business rules analysis and decision modeling
- Apply problem-solving frameworks including root cause analysis (5 Whys, Fishbone diagrams)
- Support risk analysis and impact assessment methodologies
- Use prioritization techniques (MoSCoW, Kano model) for requirements and solution evaluation
Requirements:
- Bachelor's degree in Business, Economics, Engineering, or related analytical field
- Strong analytical and problem-solving skills with attention to detail
- Proficiency in Microsoft Office Suite, particularly Excel and PowerPoint
- Excellent written and verbal communication skills
- Ability to work independently and take ownership of assigned tasks
- Demonstrated project management capabilities through internships, coursework, or extracurricular activities
- Understanding of fundamental business analysis concepts and techniques
- Preferred Qualifications
- Experience with data analysis tools (SQL, Tableau, Power BI)
- Previous internship experience in consulting, strategy, or business analysis
- Familiarity with project management methodologies (Agile, Waterfall)
- Knowledge of business process mapping tools (Visio, Lucidchart, or similar)
- Understanding of process improvement methodologies (Lean, Six Sigma basics)
- Exposure to requirements management tools (JIRA, Azure DevOps, or similar)
- Basic knowledge of systems analysis and design principles