About the role
JLL is hiring for the role of Front Office Coordinator!
Responsibilities of the Candidate:
Visitor & Access Management
- Greet all visitors and employees professionally; issue visitor badges and maintain accurate visitor logs per site security protocols. - Verify visitor identity and purpose of visit; coordinate with security teams for access approvals per facility protocol. - Coordinate meeting room bookings and manage front-desk calendars.
Administrative Support
- Perform filing, scanning, copying, and document updates as required. - Maintain updated records for front office and visitor management operations. - Support administrative tasks including data entry, travel arrangement coordination, and scheduling. - Receive and log incoming couriers/packages and coordinate internal distribution. - Monitor office supplies and place orders when necessary; track related office expenses and costs.
Front Desk & Facility Presentation
- Maintain a clean, tidy, and professional reception area at all times, stocked with necessary materials. - Ensure the reception reflects a polished, client-ready environment suitable for a data center facility hosting technical and business stakeholders.
Service & Stakeholder Engagement
- Address visitor and employee queries and concerns in person with a customer-oriented approach. - Engage confidently and professionally with international clients and stakeholders during site visits. - Support event coordination and workplace experience initiatives as assigned. - Take on additional duties as assigned by the Account Lead.
Requirements
- Graduation or Diploma in a relevant field (hospitality background preferred but not mandatory). - Minimum 2 years' experience in front office operations within a corporate office setup; data center or critical facility experience is an advantage. - Excellent verbal and written communication skills, with proficiency in English. - Strong command of MS Office (Word, Excel, PowerPoint). - Familiarity with visitor management systems is desirable. - Sharp, proactive, detail-oriented, with strong organizational and multitasking abilities. - Super-presentable with a pleasant, professional demeanor. - Comfortable and confident engaging with international clients and senior stakeholders face-to-face. - Customer-service orientation with sound problem-solving ability.