Opportunity brief
About the Role:
- We are seeking a Business Analyst with strong domain expertise in Health Insurance, specifically in Policy Issuance and Claims Processing. The candidate will play a key role in gathering requirements, translating business needs into functional specifications, and supporting implementation across stakeholders.
Responsibilities of the Candidate:
- Gather, analyse, and document business and functional requirements
- Prepare BRD, FRD, SRS, and use case documents
- Work closely with business stakeholders, product teams, and technical teams
- Drive discussions related to policy issuance and claims workflows
- Support UAT planning, execution, and defect tracking
- Ensure alignment of requirements with business objectives and product capabilities
- Participate in client discussions, demos, and solution walkthroughs
- Review test cases to ensure alignment with business requirements and scenarios
Requirements:
- Strong understanding of Policy Issuance in Health Insurance (LOB)
- Strong understanding of Claims Processing in Health Insurance (LOB)
- Excellent Business Analyst (BA) skills including requirement gathering, documentation, and stakeholder management
- Good understanding of API Integration from functional point of view
- Good analytical and problem-solving abilities
- Strong communication and articulation skills
Preferred Qualifications:
- Medical Doctor – preferred but not mandatory
- Prior experience working with TPA / Insurance platforms
- Exposure to end-to-end health insurance lifecycle
Good to Have:
- Experience in product configuration and provider management
- Familiarity with regulatory guidelines (IRDAI, etc.)
- Experience in Agile/Scrum environments