Opportunity brief
Interactive brokers is hiring for the role of API Support Analyst I !
Responsibilities of the Candidate:
- Provide written support to clients developing and troubleshooting applications that connect through our APIs, including those used for algorithmic trading.
- Assist clients in integrating API applications with third-party software (e.g., charting platforms).
- Support third-party institutions in integrating their applications with IBKR systems.
- Build and maintain a resource library for clients, including code snippets, documentation, and consulting materials.
- Develop test and demonstration programs using the IB API to serve as reference implementations for clients.
- Contribute to internal development efforts, including the creation of custom tools for internal teams and Client Service.
Requirements:
- Bachelor's or advanced degree in Computer Science or a related field.
- 1+ years of coursework and/or professional experience programming in Java and Python; familiarity with C# and C++ is a plus.
- Proficiency with Linux Terminal and Windows command line tools.
- Working knowledge of Git workflows.
- Strong understanding of REST API architecture.
- Excellent written communication skills for handling client inquiries via email and online chat.
- Fast learner with a proactive and helpful attitude.
- Strong verbal and written communication skills in English; proficiency in a European language is an advantage.