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API Support Analyst I

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Deadline: 29/08/2026

Skills for this role

Skills we detected for this role.

  • Python
  • Java
  • C++
  • C#
  • REST APIs
  • Git
  • Linux

Opportunity brief

Interactive brokers is hiring for the role of API Support Analyst I !

Responsibilities of the Candidate:

  • Provide written support to clients developing and troubleshooting applications that connect through our APIs, including those used for algorithmic trading.
  • Assist clients in integrating API applications with third-party software (e.g., charting platforms).
  • Support third-party institutions in integrating their applications with IBKR systems.
  • Build and maintain a resource library for clients, including code snippets, documentation, and consulting materials.
  • Develop test and demonstration programs using the IB API to serve as reference implementations for clients.
  • Contribute to internal development efforts, including the creation of custom tools for internal teams and Client Service.

Requirements:

  • Bachelor's or advanced degree in Computer Science or a related field.
  • 1+ years of coursework and/or professional experience programming in Java and Python; familiarity with C# and C++ is a plus.
  • Proficiency with Linux Terminal and Windows command line tools.
  • Working knowledge of Git workflows.
  • Strong understanding of REST API architecture.
  • Excellent written communication skills for handling client inquiries via email and online chat.
  • Fast learner with a proactive and helpful attitude.
  • Strong verbal and written communication skills in English; proficiency in a European language is an advantage.