Opportunity brief
Indus Consultants Is Hiring for Customer Service Associate
About the Company:
Indus Consultants is hiring a Customer Service Associate for a health tech company in Gurugram to support engaging and reliable customer experiences in the health tech industry. This role is suited to candidates who are confident communicators, attentive to customer needs, and motivated by work that contributes to better access to healthcare technology and services.
Position: Customer Service Associate
- Job Location: Sector 65, Gurugram
- Experience: 0 to 5 years
Key Responsibilities:
- Handle patient calls and WhatsApp enquiries.
- Book diagnostic appointments and confirm booking details.
- Support patients in arranging diagnostic appointments.
- Coordinate appointment updates with diagnostic centres.
- Follow up with patients and provide clear booking information.
Candidate Requirements:
- Freshers only; age 18–25 years.
- Good Hindi communication skills; basic English preferred.
- Basic computer and WhatsApp knowledge.
- Polite, confident, and willing to learn.
Preferences:
- Immediate joiners preferred.
- Local Gurugram candidates preferred.
Salary:
- ₹25,000 in-hand per month.
- ₹10,000 performance bonus after 8 months.
Work Schedule:
- Days: Monday to Saturday
- Timings: 9:00 AM to 5:00 PM