Opportunity brief
About the Opportunity
Are you passionate about helping people make informed financial decisions?
We're looking for an Investor Relations Executive who enjoys interacting with customers, simplifying financial concepts, and building long-term relationships with investors.
This role is ideal for someone who has excellent communication skills, enjoys solving customer queries, and wants to grow their career in the rapidly expanding FinTech industry.
If you believe great customer experience builds trust, we'd love to hear from you.
Position
- Investor Relations Executive
- Work Mode: Remote (Work from Home)
Working Days:
- Monday to Friday
- Availability on Saturdays may be required for client support or issue resolution, as and when needed.
Working Hours:
9:30 AM-7:00 PM
What You'll Do
As an Investor Relations Executive, your primary responsibility will be to ensure that High Net Worth Investors (HNIs) receive an exceptional customer experience by helping them understand investment products and resolving their queries professionally.
Your responsibilities include:
- Handle inbound investor queries through WhatsApp, Emails, and Phone Calls.
- Explain the structure and features of various investment products in a simple and easy-to-understand manner.
- Build trust and maintain strong relationships with investors through professional communication.
- Resolve customer concerns efficiently while ensuring a positive customer experience.
- Coordinate with internal Product and Marketing teams by sharing customer feedback and actionable insights.
- Maintain high standards of customer satisfaction and service quality.
- Act as a trusted point of contact for investors throughout their investment journey.
What We're Looking For
We're looking for candidates who possess:
- Excellent verbal and written communication skills.
- Clear and confident speech with strong interpersonal skills.
- A customer-first attitude and genuine willingness to help people.
- Basic understanding of financial products and investments.
- Strong problem-solving ability.
- Professional approach while handling customer interactions.
- Ability to learn quickly and work independently in a remote environment.
Preferred Background
Candidates with experience in any of the following areas are encouraged to apply:
- Investor Relations
- Customer Success
- Relationship Management
- Client Servicing
- Financial Services
- Banking
- NBFC
- FinTech
- Wealth Management
- Investment Platforms
Why Join Us?
- Be part of one of India's rapidly growing FinTech sectors.
- Work alongside some of the brightest minds in the industry.
- Comprehensive Health Insurance for you and your family, including your parents.
- Remote work flexibility work comfortably from your home or anywhere in the world.
- Healthy work-life balance.
- Collaborative and supportive team culture.
- Excellent learning and career growth opportunities.
Apply Now
If you enjoy helping customers, have an interest in finance, and want to build a career in Investor Relations within a fast-growing FinTech environment, we'd love to connect with you.