Opportunity brief
HackerRank is hiring for the Role of Forward Deployed Engineer!
Responsibilities of the Candidate:
- Lead customer-facing engagements, including discovery, pilots, and demos, acting as the primary technical voice in front of prospects and customers.
- Partner onsite with customers, engineers, recruiters, and business leaders to uncover developer needs, listen with empathy, and shape practical, goal-driven solutions.
- Keep customer projects on track through disciplined execution and proactive updates.
- Use the right tools, including AI when useful, to deliver faster, more reliable outcomes that strengthen HackerRank's customer experience.
- Collaborate with Product, Engineering, and GTM teams to elevate the voice of the customer.
Requirements:
- A customer-facing technical lead with enough full-stack depth to configure, debug, and explain web applications, integrations, and generate API scripts as needed (Ruby or Python).
- Confident leading conversations onsite with prospects and enterprise customers while gathering requirements, shaping technical approaches, and delivering results that drive measurable impact.
- A clear communicator who can go deep with engineers or simplify for non-technical crowds.
- A strong operator who plans, executes, and follows through, keeping projects organized.
- You lead with empathy, energy, and a problem-solver's mindset.
- Experience as a software, solutions, or sales engineer working with HR tech, ATS platforms, IDEs, developer tools, API-first or integration-heavy systems.
- A track record of seeing projects through from scoping to delivery, balancing customer needs with technical tradeoffs.