Opportunity brief
Responsibilities
- Engage with customers via chat to resolve inquiries and provide support.
- Maintain a high level of customer satisfaction.
- Handle multiple chats simultaneously while maintaining response quality.
- Collaborate with team members and other departments to ensure efficient problem resolution.
- Adhere to company policies and procedures.
Requirements
- Any degree, with 0-5 years of experience.
- Excellent written communication skills in English.
- Ability to work night shifts and rotational shifts.
- Strong typing skills.
- Adaptability and a proactive approach to problem-solving.