Opportunity brief
eStatus Official is hiring for Business Development Intern About the Company eStatus Official is seeking a Business Development Intern. This is a part-time, remote internship focused on market research and customer service, with additional responsibilities including cold-calling and preparing presentations for potential clients. Responsibilities Pay close attention to the customer's needs, concerns, and questions, actively listening to their words, tone, and emotions to understand their requirements and respond appropriately. Show empathy towards customers' issues and concerns. Speak clearly and use concise language to ensure that the customer understands your message, avoiding jargon or technical terms that may confuse. Maintain a positive attitude throughout the conversation, regardless of the customer's tone or behavior, staying calm, polite, and professional at all times, aiming to resolve their queries or issues. Develop strong problem-solving skills to address customer concerns efficiently, being proactive in finding solutions and offering alternatives when necessary. Respect the customer's time by providing prompt and efficient service, being mindful of call duration while ensuring that the customer feels valued and heard. Be adaptable to different customer communication styles and preferences, adjusting tone, pace, and approach to match the customer's needs and personality. Seek feedback from supervisors or colleagues to identify areas for improvement. Actively work on enhancing telephonic communication skills through training and practice. Requirements Proficiency in Hindi is a prerequisite. This role requires 0-1 years of experience in business development or a related field. The industry for this internship is Business Development.