Opportunity brief
Elite Manpower & Training Academy EMTA is hiring for Customer Support Executive - International Process
About the Company
Elite Manpower & Training Academy EMTA is hiring for Customer Support Executives for an International Process supporting Walmart Seller Support. We are looking for dedicated individuals to join our team and provide exceptional service.
Responsibilities
- Handle seller/customer queries related to accounts, orders, products, payments and services.
- Provide accurate and timely resolutions through professional communication.
- Maintain customer satisfaction, quality and productivity standards.
- Understand and resolve issues while following process guidelines.
- Maintain accurate records and escalate complex concerns when required.
Requirements
- Minimum B2 English communication skills for E-commerce Seller Support / Customer Service Candidates.
- International or Domestic Customer Service experience accepted for E-commerce / Seller Support Candidates.
- E-commerce / Seller Support experience preferred.
- Minimum B2+ English communication skills for Non-E-commerce Candidates.
- International Customer Service experience is mandatory for Non-E-commerce Candidates.
- Strong customer handling and problem-solving skills required.
- Immediate joiners and candidates with relevant customer service experience preferred.