Opportunity brief
About the Company
Ecoban Yarn Pvt. Ltd. is a sustainability-focused materials company that transforms banana agricultural waste into banana fibre, fabrics, bags, and other eco-friendly products. The company is expanding its customer outreach and is looking for a confident Sales Caller / Telecaller to support B2B and retail sales from a remote work environment.
Responsibilities
- Call and follow up with B2B and retail leads through phone and WhatsApp.
- Explain product features, pricing, specifications, samples, and ordering information to prospective customers.
- Generate, qualify, and maintain sales enquiries while identifying genuine business opportunities.
- Follow up consistently to convert enquiries into product samples and confirmed orders.
- Maintain accurate daily calling, lead, and follow-up records in CRM, Excel, or Google Sheets.
- Work toward monthly calling, enquiry-generation, and sales conversion targets.
- Share customer feedback and recurring product questions with the sales team.
Requirements
- 0–2 years of experience in sales, telecalling, inside sales, or customer communication; freshers with strong communication skills may also apply.
- Good Hindi communication and basic English proficiency.
- Confident, persuasive, and professional speaking ability with a customer-focused approach.
- Ability to use WhatsApp, Excel or Google Sheets, and basic CRM tools.
- Access to a smartphone, laptop, and reliable internet connection for work from home.
- Strong follow-up discipline, record-keeping ability, and motivation to achieve targets.