Opportunity brief
DrinkPrime is hiring for the role of Operations Executive!
Responsibilities of the Candidate:
- Create a streamline process for technicians to ensure on time service and installation
- Optimise the existing process to the benchmark levels to meet the rapidly changing business environment
- Build and refine performance management tools to improve quality of the technicians and the delivery partners
- Create workforce engagement programs to recognise top performers and motivate the team of technicians and the delivery partners
- Develop, implement and review operational policies and procedures
- Work with senior stakeholders
- Communicate with our customers
Requirements:
- 1-2 years of minimum experience in high growth operations
- Excellent verbal and written communication skills; the ability to call, connect and interact in English and Hindi.
- Able to multitask, prioritise, and manage time efficiently
- Should be willing to work on weekends and festivals (some times) with a week off every week
- Help promote a company culture that encourages top performance and high morale.