Opportunity brief
DrinkPrime is hiring for the role of ERP Support Executive!
Responsibilities of the Candidate:
- Support users across the organization on day-to-day ERP issues and queries
- Monitor daily ERP transactions and operational process flow
- Help users complete ERP activities correctly and unblock them when they are stuck
- Check whether users are following the right ERP process and correct deviations when needed
- Work closely with operations teams on inventory and stock movement-related issues
- Draft and update SOPs for ERP processes
- Monitor adherence to defined SOPs and process standards
- Escalate system issues, gaps, and recurring user problems to the ERP admin or technical team
- Maintain process discipline and support smooth day-to-day ERP operations
Requirements:
- 1 to 3 years of work experience
- Prior hands-on experience working with any ERP system
- ERPNext exposure is a plus, but not mandatory
- Good understanding of inventory and stock movement-related processes
- Basic experience with ERP-based reporting
- Basic Excel skills, including VLOOKUP and SUMIFS
- Good communication skills, especially when working with non-technical users
- Strong learning ability, ownership, and day-to-day problem-solving mindset
Preferred Background :
- Experience in manufacturing environments
- Experience in ERP support or ERP operations roles