Opportunity brief
Domestic Cluster Enterprise is actively hiring for the role of Customer Care Executive!
Responsibilities of the Candidate:
- Handle customer inquiries and resolve issues effectively and efficiently.
- Provide information about products and services to customers.
- Process orders, forms, applications, and requests.
- Keep records of customer interactions and transactions.
- Communicate and coordinate with internal departments.
- Follow up with customers to ensure their issues are resolved.
- Identify and escalate priority issues.
- Gather customer feedback and report the same to management.
- Maintain a high level of customer service at all times.
- Adhere to company policies and procedures.