Opportunity brief
DHL is hiring for the role of Associate Territory Manager!
Responsibilities of the Candidate:
- Monitor and drive area revenue performance to achieve targeted sales growth and profitability. - Evaluate the profitability of key accounts and implement corrective measures to achieve profit targets. - Regularly track product-wise yields and develop action plans to meet established targets. - Manage the end-to-end sales process for the assigned area, ensuring revenue growth across all products. - Develop and maintain strong relationships with existing customers to ensure revenue retention. - Identify and drive new business opportunities through channel partners. - Monitor and enhance channel partner performance across revenue, sales, and profitability metrics. - Support sales capability-building initiatives for sales teams and channel partners. - Ensure adherence to Standard Operating Procedures (SOPs) among sales teams and channel partners. - Implement sales and marketing strategies to enhance market share and profitability. - Follow up on and ensure closure of product-specific sales leads received from telemarketing or other departments. - Negotiate rates and service offerings with customers within established approval limits. - Maintain and update prospect details in the Saffire system on a daily basis. - Address and resolve customer service issues in coordination with internal and external stakeholders. - Provide insights to the Branch Sales Head on modifications to existing product offerings to enhance revenue and profitability. - Ensure achievement of collection targets within the defined remittance cycle and Days Sales Outstanding (DSO) benchmarks. - Guide and support the sales team to drive high performance and ensure alignment with business goals. - Ensure optimal staffing levels within the area sales team.
Requirements:
- Education: Graduate degree in Business Administration, Sales, Marketing, or a related field.
- Preferred: MBA or postgraduate degree in Sales & Marketing.
- Experience:
- 1–3 years of experience in sales, business development, or key account management within the logistics, courier, supply chain, or e-commerce industry.
- Experience in B2B sales, channel partner management, and revenue growth is an added advantage.
- Technical Skills:
- Strong understanding of sales processes, revenue management, and market expansion strategies.
- Experience in logistics, courier services, or supply chain management.
- Proficiency in sales tracking tools such as Saffire and Avature.
- Knowledge of data analytics and business intelligence tools for tracking sales trends and performance.
Key Competencies:
- Result-Oriented: Strong drive to achieve sales targets and revenue growth.
- Customer-Centric: Ability to develop and maintain strong customer relationships.
- Analytical Thinking: Proactive approach to market analysis and business development.
- Negotiation & Influence: Strong persuasion skills to drive sales and revenue enhancement.